Delivery
Delivery Information
We offer Next Working day delivery on stocked orders via a reliable courier. Orders placed before 1.30pm will be dispatched on a next working day service. Saturday Delivery requests must be received by 1.30pm Friday. We offer free delivery on website orders from the mainland UK which are over £200 net and weigh up to 25kg. Deliveries are made by a reliable overnight courier Mon-Fri between 08:30am-6pm when orders are placed before 1.30pm the previous day.
Items posted by Royal Mail will take approximately 2-3 days to be delivered. The offer for next working day delivery excludes items which are not marked as in-stock. Please note, we are unable to guarantee next working day delivery for any order.
*CERTAIN DELIVERY AREAS MAY NOT QUALIFY FOR OUR NEXT WORKING DAY DELIVERY SERVICE, INCLUDING:
Next Working Day Delivery is NOT available to the following postcodes: AB31, AB33-AB38, AB 44-45, AB 51-56, HS 1-9, IV 1-28, 1V 30-32, IV 36, IV 40-49, IV 51-56, IV 63, KA 27-28, KW 1-17, PA 20-38, PA 41-49, PA 60-78 , PH 19-26, PH 30-44, PH 49-50, TR 21-25, ZE 1-3, All BT, All GY, All JE, All IM
Charges do apply for deliveries made to Northern Ireland, the Republic of Ireland, the UK highlands and UK Islands. Some countries from the EU, the USA and the rest of the world are available on request. Certain Postcodes costs may differ from that calculated on the website when orders are placed, we will contact you once the order is received if this is the case, to find the best rate available.
Please contact us with your enquiry on +44 (0) 1763 271156 or email sales@recovery-equipment.co.uk
REPORTING LOST OR DAMAGED GOODS
In the unlikely event of your product being lost or damaged in transit, claims must be made in writing. Damaged goods must be retained in case we need to arrange for inspection.
Please ensure you are available to sign for your parcel as it will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card that will be left.
All damage to be reported within 24 hours or next working day
All delivery costs exclude VAT at the current rate and are per order, regardless of the number of boxes.
More about delivery
We offer a next day by 9.00am delivery service at a cost of £45.00 up to 20kg.
We offer a next day by 10.00am delivery service at a cost of £25.00 up to 20kg.
We offer a next day by 12.00am delivery service at a cost of £20.00 up to 20kg.
We do a Saturday delivery service a surcharge of £23.50 up to 25kg.
No deliveries can be made on Bank Holidays. Any deliveries scheduled to arrive on a Bank Holiday will be delivered the following working day. In addition, our warehouse is closed on Bank Holidays so orders placed on a Bank Holiday will not be dispatched until the following working day.
Over the Christmas period, the office will be closed. Orders placed within this period will be processed and dispatched on our return.
We offer a Northern and Southern Ireland delivery service at a cost of £25.00 up to 25kg in one parcel. These are usually dispatched in 48hrs via Parcel Force (in stock items only).
